Europe and North America

Luxembourg has provided one-on-one and group computer and internet literacy training sessions targeted at senior and low-income citizens affected by digital exclusion since 2000. Internetstuffen, municipality telecentres funded by the State, offer an ‘Internet Führerschein’ (Computer Driving Licence) – a 20-hour intensive course that leads to a diploma from the Ministry of Education (UNESCO, 2018). The diploma acknowledges the possession of necessary basic skills and competency to participate in the information society. The Internetstuffen also offer refresher courses to update or further knowledge in social networking, internet communication, online shopping or leisure.

Lifelong learning is a part of the Norwegian government’s policy, inspired by the European Commission, OECD and other international organizations. Lifelong learning is an important principle in Norwegian education policy. The goal is to allow all Norwegians to get an education and develop their skills throughout their whole life. Lifelong learning is considered a way to increase the individual’s life quality and to provide greater economic growth and flexibility in the workplace (EURYDICE, 2019).